Shipping Policy
Thank you for shopping at Triptau! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Once your order has been dispatched, estimated delivery times are as follows:
- United States: 7–15 business days
- Other Countries: 10–20 business days (may vary by destination)
Please note that delivery times are estimates and may be affected by customs clearance, public holidays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — please check our website for current offers.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Customs & Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These fees are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at saleserviece@triptau.com and we will do our best to assist you.
Contact Us
📧 Email: saleserviece@triptau.com
📞 Phone: +86 133 7764 2063